Find out whether you might have a claim – and more about 'no win, no fee' and the claims process.
Whole life insurance is life insurance which continues until the insured person dies, stops paying the premiums or cancels the policy. Whole life insurance is different to term life insurance which ceases at a predetermined date. Only whole life insurance policies are being considered for these claims.
No. We are not pursuing IFAs or individual brokers, just the insurance companies themselves.
We will pursue the insurance companies who have misled customers.
If you or a loved one cancelled a life insurance policy because the monthly premiums increased unexpectedly, simply provide your email address and WLI Claims will be in touch. Start your claim now.
Yes. This includes anyone who has surrendered a whole life insurance policy because of unexpected, uneconomical premiums – either directly or through a would be beneficiary, executor or personal representative. Even if the policyholder is deceased, an executor may still claim on behalf of their estate.
This is a 'no win, no fee' claim. "No win, no fee" means just that; you will not have to pay for any costs or fees unless you win. We absorb any initial costs and then take our fees as a fixed percentage following any settlement or judgment.
You can, if you wish, pursue your claim separately from others.
We have already identified a number of insurance companies we believe are answerable for wrongdoing and will consider claims against any additional insurer based on your circumstances.
If you or a loved one cancelled a life insurance policy because the monthly premiums increased unexpectedly, simply provide your email address and WLI Claims will be in touch. If you are eligible to claim, we will start and manage that process for you. Start your claim now.
The legal process inevitably takes time so it might take several months for us to collate the information we need. But we will stay in touch and keep you informed. Please rest assured that the timeframe does not prejudice your claim.
This is very unlikely given the number of potential claimants involved.
If you have an eligible claim you could expect to recover a significant sum of tens or even hundreds of thousands of pounds.
The insurance company.
We can only assess whether a time limit will apply once we have a better understanding of your circumstances. We can work with you to obtain the relevant information. The sooner you get in touch with us, the better.
We don’t need this for you to make initial contact with us.
As legal processes can take time, we cannot be specific. But we will process your claim as quickly as we can.
Yes – an interested party can claim on behalf of a policyholder affected by loss of their whole life cover, whether they are living or deceased (also see our answer to Q5 above).
Once you have made initial contact, we will get back to you in due course and will need 'the basics' to start with. This will include, if possible, the policy number, name of insurance company and roughly when the policy was issued and surrendered.
Ultimately, the more information you are able to provide, the better. Don’t worry though, we will guide you through the process and we can even approach the insurer on your behalf to ask them to provide information should we need to.